Contact King Shaka International Airport

Welcome to the central contact hub for King Shaka International Airport (DUR). We are here to help. To ensure your query is handled as efficiently as possible, please find the most appropriate contact details for your needs below.

king shaka international airport logo

General Inquiries & Airport Information

For all general questions, including information about airport services and facilities, please contact our main information desk.

Information Desk Phone: +27 (0)32 436 6758

Airport Switchboard: +27 (0)32 436 6000

Frequently Needed Contacts

Many services at the airport are managed by separate companies. Please direct your inquiry to the relevant party below:

  • Flight Information & Bookings
    For any questions about flight status, check-in times, baggage allowance, or to make a booking, you must contact your airline directly.

    → Find Your Airline’s Contact Details Here

  • Parking Inquiries
    For questions about parking rates, long-stay options, or issues with payment, please contact the dedicated parking management office.

    → Go to Parking Contact Page

  • Lost Property
    If you have lost an item in the terminal building or car parks, please contact the airport’s lost property office. If you left an item on an aircraft, you must contact your airline.
  • Car Rentals
    To book a vehicle or inquire about an existing rental, please contact the car rental companies directly.

    → View Car Rental Information

Physical Address

For navigation or courier services, the physical address of the airport is:

King Shaka International Airport
King Shaka Dr
La Mercy, 4407
KwaZulu-Natal, South Africa