Airport Facilities & Services at King Shaka (DUR)

King Shaka International Airport is a modern, world-class facility designed to provide a seamless and comfortable experience for all travelers. From essential services to passenger conveniences, this guide outlines the key facilities available throughout the terminal to help you plan your journey.

A wide, bright shot of the main terminal concourse, highlighting its modern architecture and clear signage-min

Passenger Services

These services are designed to assist you as you navigate the airport.

  • Information Desks: For any general inquiries, the airport’s friendly and knowledgeable staff are ready to assist you. The main desk is located in the arrivals hall.
  • Wi-Fi Access: Stay connected with complimentary Wi-Fi available throughout the terminal. Simply connect to the “#AirportsFree” network on your device to get started. Data limits may apply.
  • Baggage Wrapping: For extra security, you can have your luggage wrapped at one of the baggage wrapping stations located in the departures hall before check-in.
  • Porters: Official porters are available to assist you with your luggage for a nominal fee. They are easily identifiable by their bright orange uniforms.

Health & Wellness

Your well-being is our priority. The airport is equipped with facilities to ensure your health and comfort.

  • Medical & First Aid Services: A 24-hour medical clinic is available for any health emergencies or first aid needs. The clinic is well-equipped to handle traveler-related health concerns.
  • Prayer Rooms: Multi-faith prayer rooms are available for quiet reflection and prayer. These are located in both the international departures terminal and the main terminal building.

Financial Services

Access your money conveniently before you fly.

  • ATMs: Automated Teller Machines (ATMs) from all major South African banks are located throughout the landside and airside areas of the terminal.
  • Bureau de Change: Currency exchange services are available for international travelers in the arrivals and departures halls.

In addition to these facilities, the airport is home to a wide range of shops and restaurants. If you are driving, be sure to check out our guides to airport parking and car rental.